Eden's Secret
No Ordinary Soap Company
About Us
CORONAVIRUS UPDATE
Dear Customer
The Coronavirus (COVID-19) pandemic is causing confusion and uncertainly across the globe. Businesses are attempting to deal with the outbreak by following World Health Organization (WHO) guidance on how to protect ourselves while continuing to operate normally and service customers.
At Eden's Secret, I want to assure you that to date we are operating as normal and we are not experiencing any delays in COURIER shipments from our UK soap kitchen to UK and worldwide customers, However any small orders (under 700g) will not be shipped until we are allowed to go to the Post office as we are on Lock Down. My Post office (Royal Mail) is 10 miles from home meaning a 20 mile round trip and would be considered an unnecessary Journey. All small Orders will be shipped Royal Mail as soon as this limitation is removed.
You are still welcome to place orders on the Website.
I am closely monitoring the situation and am taking precautionary steps including increased cleansing standards during this time.
As the situation is fast moving, I will be monitoring the situation regularly and updating customers of any negative changes should they occur and have an impact on production.
My commitment to you during this situation remains as strong as ever. Thank you for your business and stay safe.
Yours Sincerely,
Karen Morland
